In this article: What to do if Passwords mismatch error appeared
Passwords mismatch is a special kind of cloud sync problem. This happens, when the cloud and the local database have different passwords. For the cloud synchronization to work, you should config the same cloud account in all SafeInCloud instances installed on all your devices and computers. And all they should have the same password.
To fix this issue, manually set the same password for all SafeInCloud instances installed on all your devices and computers. Please, see details: https://safeincloud.ladesk.com/802476-How-to-change-SafeInCloud-password
If the problem still exists, press the warning icon
Then select one of two options:
- Set the phone’s password to the cloud database – for this, you should know the password of the cloud database;
- Overwrite the cloud database with the device database – this will delete the cloud copy of your data.