In this article: How to restore your main database on a phone and a computer.
!NB Recommendations from this article are applicable only if you want to restore data from the main database.
If you want to restore your extra database, see this article.
1. Install SafeInCloud
To restore your data on a new phone or computer, install the latest SafeInCloud version from
https://www.safe-in-cloud.com/download
Attention! When installing SafeInCloud on Android or iOS, install the same version that you’ve purchased originally:
- SafeInCloud 2 with a black app icon (formerly SafeInCloud Individual with a blue icon).
- SafeInCloud 1 with a red app icon (formerly SafeInCloud Family with a red icon);
2. Restore cloud database
Start the app and select I already use SafeInCloud.
Go through the welcome pages.
If you use the SafeInCloud 2 app, a paywall will be shown.
- If you have never used SafeInCloud 2 before, see the Subscription plans article to get to know the Premium features and plans.
NB! Our app has 14-day trial period for users to get a full experience of the app and decide if user want to continue with the app or not. - To restore a previously made purchase, see the Purchase and restore Premium article (Android, iOS).
Choose Restore database from a cloud in the Setup Wizard.
Specify the same cloud account that was used on your old phone or computer.
Your data will be restored from a cloud.
3. Troubleshooting
If you cannot remember which cloud account you used before, examine all your existing cloud accounts and see if there is a SafeInCloud database file.
Information about the cloud database location can be found here
Attention! Do not move or rename SafeInCloud.db file. The app won’t be able to find your cloud database then.
If you cannot remember your password for the restored cloud database, then you cannot access your data anyhow. The password is not stored anywhere and cannot be reset or restored. See I forgot my main password article.