Windows: App hangs or crashes

In this article: What can be done if the app is constantly hanging or crashing.

The following options might resolve the hangs or crashes issue of SafeInCloud:
-    Check if the latest .NET version installed;
-    Check if .NET Framework 3.5 is enabled in system settings: (Enable the .NET Framework 3.5 in Control Panel)
-    Check if the latest video card software installed;
-    Try disabling video driver its enhancing/acceleration options;
-    Try temporarily unticking "Use my settings for this device" in "Colour Management";
-    Windows 10: Try to deinstall recently installed Windows updates. As of now in some rare cases, we had seen the problem with KB4562830, KB4592438 & KB4586876;
-    Windows 11: Install the latest version and updates for the system;
-    Try to install the Windows 7 version of the app. The latest version can be found here:

If no of the tips helped you, or you find a Windows update that is causing the issue but not listed above, please, contact us via e-mail: