The new autofill method in Chrome with SafeInCloud is experimental mechanism and works alongside the existing autofill system. This method may not work on some websites where the old method still functions properly.
Step 1: Set SafeInCloud as the Preferred Autofill Service on device
- Open device Settings.
Go to Passwords, passkeys & accounts.
Tap the Change button under Preferred service.
Select SafeInCloud and confirm the change.
Step 2: Enable the New Autofill Method in Chrome
- Open Chrome on your Android device.
Open Chrome Settings and go to Autofill Services.
Choose Autofill using another service and confirm the selection.
- Restart Chrome.
Step 3: Use the New Autofill Method in Chrome
- Open a website where you want to use autofill.
When a form appears, the system will automatically suggest autofill options using SafeInCloud (e.g., through the keyboard toolbar or other UI elements).
- Select the desired card for autofill from the suggestions provided by the system.
Troubleshooting
If new method doesn't work try the following possible solutions.
Solution 1
Make sure you are using the latest version of Chrome (version 131 or newer).
Solution 2
Enable the experimental autofill mechanism by going to chrome://flags#enable-autofill-virtual-view-structure set flag to Enabled, then restart Chrome.
Once flag is enabled, try again to Enable the New Autofill Method in Chrome as described in step 2 of this article.
Solution 3
If no cards are suggested for autofill, ensure that:
- Card for the site in your SafeInCloud database contains the Login, Password, and Website fields.
- The Autofill flag in the card is enabled.
Solution 4
Restart device and try again.
Solution 5
Contact our support team at support@safe-in-cloud.com with details of your device model and OS, application, Chrome versions and description of the encountered issues, preferably with screenshots/videos.